This Privacy Policy will explain how we use the personal data we collect from you when you use our website. This policy does not apply to the practices of third parties that I do not own or control.

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What data do we collect?

Home with Hounds collects the following data to fulfill your orders:

• Personal information including your name, email address, postal address, and the details of the products you are ordering, etc.)

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How do we collect your data?

You directly provide Home with Hounds with the data we collect. We collect and process data when you:

• Register online or place an order for any of our products or services.

• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

• Use or view our website via your browser’s cookies.

Home with Hounds may also receive your data indirectly from the following sources:

• Facebook

• Instagram

• Pinterest

Your data will be provided from these sources if you voluntarily post or message via Home with Hounds social media.

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How will we use your data?

Home with Hounds collects your data so that we can:

• Process your order and provide services.

• Manage your account.

• Settle disputes or provide customer support.

• Email you with special offers on other products and services we think you might like if you sign up to our mailing list.

When Home with Hounds processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. In addition, Home with Hounds will comply with any legal obligations or court orders or in connection to any legal claims, such as retaining information about your purchases if required by tax law.

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How do we store your data?

Home with Hounds retains your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations or to resolve disputes. Home with Hounds will generally keep your data for seven years.

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Do we share your data?

Home with Hounds shares personal information for very limited reasons and circumstances, including to engage trusted third-party delivery companies. We only share information to the extent necessary for the delivery companies to perform their services.

 

Marketing

Home with Hounds may from time to time send you information about products and services that we think you might like if you have agreed to receive marketing from us.

You have the right at any time to opt out and stop Home with Hounds from contacting you for marketing purposes.

 

What are your data protection rights?

Every Home with Hounds customer is entitled to the following:

The right to access – You have the right to request Home with Hounds to access a copy of the personal data we hold.

The right to rectification – You have the right to request that Home with Hounds correct or change any information that you believe is inaccurate.

The right to erasure – You have the right to request that Home with Hounds delete your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Home with Hounds restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Home with Hounds processing your personal data, under certain conditions.

The right to data portability – You have the right to request that Home with Hounds transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you.

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Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

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How do we use cookies?

Home with Houndsuses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in.

• Understanding how you use our website.

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What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Home with Hounds uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising – Home with Hounds uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Home with Hounds sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

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How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

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Privacy policies of other websites

The Home with Hounds website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

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Changes to our privacy policy

Home with Hounds keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 10 April 2021.

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How to contact us

If you have any questions about Home with Hounds’ privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@homewithhounds.co.uk